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company_seo_logo Group Reservations Agent

Hungary, Budapest, Budapest Budapest, Hospitality / Tourism / Travel, Retail / Front Office Services

Work location: Hungary, Budapest, Budapest
Sector: Hospitality / Tourism / Travel
Role: Retail / Front Office Services
Branch: Budapest, Kőszeg str 23
Date of last update: 03/11/2026

Job description

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Our partner is an international hospitality company operating hotels in numerous countries across Europe and around the world.

Key Responsibilities

  • Calculate and prepare accommodation rates and price offers for group inquiries.
  • Prepare, send and follow up on group offers and quotations.
  • Manage group reservations throughout the entire booking process, from initial inquiry to final departure.
  • Maintain regular communication with travel agencies, tour operators and group organizers.
  • Coordinate booking details, rooming lists, special requests and other arrangements with relevant hotel departments.
  • Monitor booking deadlines, payment conditions and group confirmations.
  • Prepare and coordinate group billing, ensuring invoices are accurate and issued on time.
  • Maintain accurate reservation records and ensure all information is correctly entered into the hotel management system.
  • Ensure that company pricing guidelines and commercial policies are followed.

Requirements

  • Fluent English, both written and spoken.
  • Strong organizational skills and attention to detail.
  • Good communication and interpersonal skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Good numerical skills and confidence working with pricing calculations.

Advantageous Skills and Experience

  • Spanish language skills would be a significant advantage.
  • Previous experience in hotel reservations, front office or another hotel-related position.
  • Experience working with group reservations, travel agencies or tour operators.
  • Knowledge of SAP-TMS or other hotel management and reservation systems.
  • Previous experience with invoicing and hotel billing procedures.

What We Are Looking For

We are looking for someone who is reliable, commercially minded and comfortable working with both numbers and people. The ideal candidate should be able to take ownership of group reservations, communicate professionally with external partners and ensure that every booking is handled accurately and efficiently.


Aby se kandidáti mohli ucházet o tuto příležitost, musí zaslat svůj životopis, aby byli zařazeni do naší databáze. Jakmile bude uchazeč přítomen v databázi, může jeho životopis použít také Orienta Czech pro budoucí volná pracovní místa, která budou rovněž sdělena e-mailem. Pro zajištění větší ochrany zainteresovaných kandidátů bude možné spravovat váš souhlas s ochranou soukromí a také nezávislou žádost o zrušení sdílení vašich údajů.
Přihlášením se k tomuto oznámení přijímáte výše uvedené a prohlašujete, že jste přijali Zásady ochrany osobních údajů na webu https://cz.orienta.net/cs/ochrana-soukromi.html

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Type of contract:Permanent contract

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